Trade Appraisal
Click here for the next module
The Law of the Line applies to trade appraisal numbers as well. Once you reveal the offer, you can't successfully defend it with facts and reasoning that hasn't already been discussed. You MUST look at the customer's trade with them. This creates transparency and help to limit disagreements during negotiations. JUST DO IT.
Reflection and Discussion:
What's the danger of trying to describe a condition or damage on the customer's trade that you haven't looked at together?
Would have a shared understanding of a trade's condition make it easier, or harder to defend your number?
Is there anything besides laziness that might prevent you from completing this essential element of your sale?
Reflection and Discussion:
What's the danger of trying to describe a condition or damage on the customer's trade that you haven't looked at together?
Would have a shared understanding of a trade's condition make it easier, or harder to defend your number?
Is there anything besides laziness that might prevent you from completing this essential element of your sale?
if the trade isn't present during the interaction, do you think it'd be better to estimate a value, or leave it out entirely until you've had a chance to see it?
When you personally are buying something online, and you're appriaching the upper limit of what you're willing to spend, would you be more willing to spend the extra dollars if you could physically hold and "check out" the item to ensure it was worth the extra money? Do you think your used car manager might feel the same way about buying trades?
When you personally are buying something online, and you're appriaching the upper limit of what you're willing to spend, would you be more willing to spend the extra dollars if you could physically hold and "check out" the item to ensure it was worth the extra money? Do you think your used car manager might feel the same way about buying trades?